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Basketball Australia -
Managers Risk Management Toolkit
Injury Management
What is an Incident?
An incident is any matter where injury or damage is a result and may give rise to a claim on the policy. When the facility manager or club manager becomes aware of an incident it should be recorded to assist in the preparation of the claim.
Incident/Accident Report Form (53KB PDF)
When do you report an Incident to Horsell International?
Any incident where you believe that it is likely that a claim will occur, especially any incident that has occurred where there is an allegation of negligence.
What should you do for the injured person?
At all time you should render assistance to the best of your ability, including providing first aid by a qualified first aid provider if there is one available. Offer the injured person a drink and even follow up with a telephone call. You should never admit liability for any injury or damage that may have occurred.
What you should advise the injured player?
If you are asked if any of the injury is covered by insurance, you should refer them to your insurance broker for coverage specifics. However, in every case the first response to any injury cost is Medicare, then private hospital cover should the injured person have private health insurance, and then subject to the policy terms and conditions, the player accident policy may provide some benefits for any excess costs.
When are claim forms issued?
You should issue a personal injury claim form following a request for one from the injured player, their parent or guardian. You should not provide any advice as to what is covered, or any enquiries as to coverage, you should refer them to them to Horsell International Pty Limited.
Where can I find claim forms, summaries of cover and policy wordings?
These documents are available by contacting Horsell International Pty Limited or visiting the Horsell website.
Whom do you contact?
If you have any queries as to how a particular matter should be addressed, or policy cover, you should call Horsell International Pty Ltd.
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